Cookie Policy

Effective Date: December 15, 2024

Last Updated: December 15, 2024

1. Introduction

This Cookie Policy explains how Dymnaya Lepyoshka Immigration Services ("we," "our," or "us") uses cookies and similar tracking technologies on our website dymnaya-lepyoshka.com. This policy should be read alongside our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through our cookie banner and settings panel.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferred language and other settings.

2.1 Types of Cookies

Session Cookies: Temporary cookies that are deleted when you close your browser
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
First-Party Cookies: Cookies set by our website
Third-Party Cookies: Cookies set by external services we use

3. How We Use Cookies

We use cookies for several purposes to enhance your browsing experience and improve our services:

3.1 Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled:

Security: Protecting against spam and abuse
Authentication: Remembering your login status
Form Data: Preserving form information during navigation
Cookie Preferences: Remembering your cookie consent choices
Load Balancing: Distributing website traffic efficiently

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

Google Analytics: Tracking website usage, page views, and user behavior
Performance Monitoring: Identifying technical issues and slow-loading pages
Error Tracking: Detecting and resolving website errors
Traffic Analysis: Understanding visitor sources and popular content

3.3 Functional Cookies

These cookies enhance website functionality and personalization:

Language Preferences: Remembering your preferred language
Font Size: Maintaining accessibility settings
Region Settings: Customizing content based on location
User Preferences: Saving your customization choices

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing effectiveness:

Google Ads: Tracking conversions and ad performance
Facebook Pixel: Measuring advertising effectiveness on social media
Retargeting: Showing relevant ads on other websites
Campaign Tracking: Measuring the success of marketing campaigns

4. Specific Cookies We Use

4.1 Essential Cookies

Cookie Name	Purpose	Duration
cookieConsent	Stores your cookie consent preferences	1 year
sessionId	Maintains your session while browsing	Session
csrf_token	Prevents cross-site request forgery attacks	Session

4.2 Analytics Cookies

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes unique users	2 years
_ga_*	Google Analytics - persists session state	2 years
_gid	Google Analytics - distinguishes users	24 hours

4.3 Marketing Cookies

Cookie Name	Purpose	Duration
_fbp	Facebook Pixel - tracks conversions	3 months
_gcl_au	Google Ads - conversion tracking	3 months

5. Third-Party Services

We use several third-party services that may set their own cookies:

5.1 Google Services

Google Analytics: Website analytics and user behavior tracking
Google Ads: Advertising and conversion measurement
Google Tag Manager: Managing marketing and analytics tags

5.2 Social Media Platforms

Facebook: Social media integration and advertising
LinkedIn: Professional networking and B2B advertising
Twitter: Social media sharing and engagement

5.3 Other Services

YouTube: Video content embedding
Hotjar: User experience analytics and feedback
Mailchimp: Email marketing and newsletter management

6. Cookie Management

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner offering these options:

Accept All: Allows all cookies including marketing and analytics
Necessary Only: Only essential cookies for basic website functionality
Customize: Choose specific cookie categories to allow or block

6.2 Cookie Preferences Panel

You can access detailed cookie settings through our preferences panel, which allows you to:

View all cookie categories and their purposes
Enable or disable specific cookie types
Update your preferences at any time
View information about third-party cookies

6.3 Browser Settings

Most browsers allow you to:

View and delete existing cookies
Block all cookies or cookies from specific websites
Set preferences for different types of cookies
Receive notifications when cookies are set

Browser-Specific Instructions:

Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Site permissions > Cookies and site data

7. Impact of Blocking Cookies

7.1 Essential Cookies

Blocking essential cookies may result in:

Inability to submit forms or access certain features
Security vulnerabilities
Loss of session data
Reduced website functionality

7.2 Analytics Cookies

Blocking analytics cookies may result in:

Less personalized user experience
Inability to track and improve website performance
Reduced ability to fix technical issues

7.3 Marketing Cookies

Blocking marketing cookies may result in:

Less relevant advertising
Repeated display of the same advertisements
Inability to measure marketing effectiveness
Loss of personalized content recommendations

8. Data Protection and Privacy

8.1 Data Minimization

We only collect cookie data that is necessary for the specified purposes and retain it for the minimum time required.

8.2 Data Security

Cookie data is protected through:

Secure transmission protocols (HTTPS)
Encrypted storage where applicable
Access controls and authentication
Regular security audits and updates

8.3 International Transfers

Some third-party services may transfer cookie data internationally. We ensure adequate protection through:

Privacy Shield certification (where applicable)
Standard contractual clauses
Adequacy decisions by regulatory authorities

9. Your Rights

Under applicable privacy laws, you have the right to:

Access: Request information about cookies and data collected
Rectification: Correct inaccurate cookie data
Erasure: Request deletion of cookie data
Restriction: Limit processing of cookie data
Portability: Receive cookie data in a portable format
Objection: Object to certain types of cookie processing

10. Contact Information

For questions about our cookie practices or to exercise your rights:

Dymnaya Lepyoshka Immigration Services
Level 15, 123 Pitt Street
Sydney NSW 2000
Australia

Email: [email protected]
Phone: +61 2 9876 5432

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

Changes in our cookie practices
New features or services
Legal or regulatory requirements
Technical improvements

We will notify you of significant changes through our website or other communication methods. The "Last Updated" date at the top of this policy indicates when changes were last made.

12. Cookie Settings

You can update your cookie preferences at any time by clicking the button below:

Last updated: December 15, 2024